Four Star Hotel Facilities Guide
Beds should be comfortable and well made up, you would not be wrong for expecting a TV included in your room with a decent range of channels. Bathrooms should be clean and luxurious, including a bath and a shower, as well as complimentary toiletries. Good soundproofing is vital for an airport hotel.
You can expect room service to run for twenty four hours a day, with a wide variety to choose from the room service menu. If you are staying at an airport hotel ask about their early morning breakfast option,which should be readily available. For resort hotels expect an expansive, decently furnished balcony.
Facility wise, there should be an elegant reception area manned constantly by well trained, smartly presented staff who practise courtesy at every turn. You should not have to carry your bags up flights of stairs, instead elevators or a bell boy should be available for you.
You should be able to access a usable gym at any hour of the night or day, and some establishments will have both indoor and outdoor pools. The outdoor pool area should be quite large and well furnished, with al fresco dining options and waiter service. There should always be a poolside bar decorated with lots of lush greenery, as well as one or two Jacuzzis for cooling off in. Lobby bars are often included in the hotel, but if you are too tired to leave your room you can expect twenty four hour room service. Internet access is a high priority in business centres, and can be expected for twenty four hours a day, as well as having the option to use wi-fi.
There should be at least one main restaurant offering a good range of international cuisine, as well as a less formal caf or bistro venue for a quick snack at any time of the day.
Car parking should be extremely secure and ample within a four star hotel. A complimentary valet can also often be expected. There should be an on-site concierge with a good local knowledge of the area to offer recommendations for dining, entertainment and sightseeing.
The entire hotel should be pervaded by a good level of hospitality, and suffused by an overall air of luxury, spaciousness and ease that makes guest relaxation its focal point. Staff should be finely tuned, expertly supervised and well motivated to deliver a premium product to a whole range of very disparate guests. That is essentially the measure of any successful four-star hotel.
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